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The reverse mortgage came due and the letters started immediately.

Heirs are usually given a short window and very little explanation. There are more options than the letter suggests, and one of them is worth knowing about.

Understand my options

What triggers the loan becoming due

A home equity conversion mortgage becomes due and payable when the last surviving borrower dies, sells the home, or stops using it as a principal residence, which includes an extended move into care. Failure to keep up taxes and insurance can also trigger it.

Once triggered, the servicer sends notices with deadlines. Those deadlines are real, but extensions are often available while an estate is being settled or a sale is being arranged. Requesting one in writing is usually worth doing immediately.

The rule heirs are most often not told

For a HECM, heirs generally have the option to satisfy the loan by paying the lesser of the full loan balance or a percentage of the appraised value. That distinction matters enormously when the balance has grown past what the house is worth.

It means an heir who wants to keep the property may be able to do so for less than the stated payoff. If the goal is to sell instead, it also affects what a sale needs to produce. Ask the servicer directly and get the answer in writing.

What changes

Selling as an heir

Most families selling a HECM property are also dealing with probate at the same time, which means authority to sign has to be established before anything can close. The two timelines run together and the mortgage clock does not pause for the court.

We buy in exactly this situation. We can be under contract while the estate is being opened and the servicer is being dealt with, without pressuring the family to hurry the court.

Free, and you owe us nothing

Five questions. That is the whole thing.

We already know your situation from this page. Change it if it does not fit.

Question 1 of 5

Where is the house?

Street address is enough to get started.

What is going on with it?

Pick the closest one. You can explain the rest on the call.

What kind of shape is it in?

Be honest. A rough answer does not lower the offer, a wrong one changes it later.

How soon do you need to be done?

We close on your date, not ours.

Where should we send the number?

One call, one number. We do not sell your information to anybody.

No cost and no obligation. If the number does not work for you, that is the end of it.

We have it.

Expect a call from a 502 number within one business day.

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Straight answers

What people ask about this

Are heirs personally liable for a reverse mortgage?

A HECM is generally a non recourse loan, meaning the lender looks to the property rather than to the heirs personally. Confirm this against the specific loan documents rather than assuming.

How long do we have?

The initial notice usually gives a short deadline, with extensions available in defined circumstances. Contact the servicer in writing right away and ask what extensions apply to your situation.

What if the balance is more than the house is worth?

That is common with these loans. The percentage of appraised value option and the non recourse nature of the loan both matter here. Get the numbers in writing before deciding anything.

Understand my options.

No cost, no obligation, and nobody shows up at your door unless you ask them to.